What's behind an upset?
I love the NCAA basketball tournament, affectionately known as March Madness. Watching the “Big Dance” is a fascinating demonstration of how thinking translates into results. Have you ever watched a team that’s ahead by 15 or more points blow their lead? Or, witnessed an unlikely underdog Cinderella team (last year’s UMBC, anyone?) pull off an unimaginable upset. How does it happen? Easy. It’s all in their heads. The team with the best thinking wins. Teams that believe they c